This policy explains how Bella Stampa LTD, trading as Belle Impression (“we”, “us”), collects and uses your personal information when you visit thebelleimpression.com or buy from us. We are the data controller for this information. Contact us at hello@thebelleimpression.com or 67a Bedford Street South, Leicester LE1 3JR, United Kingdom.
What we collect
- Order details: your name, billing and delivery address, email address, phone number and what you bought.
- Account details: if you create an account, your login details and order history.
- Messages: anything you send us by email or through our contact form, including photos.
- Website use: information about your device and how you use our website, collected through cookies (see below).
We do not see or store your full card details. Payments are handled securely by our payment providers.
How we use it, and why
- To process, print, deliver and support your order, and handle returns (to perform our contract with you).
- To keep records for tax and accounting (legal obligation).
- To prevent fraud and keep our website secure (our legitimate interests).
- To measure how our website and adverts perform, only if you accept cookies (your consent).
- To send you marketing emails, only if you have agreed. You can unsubscribe at any time.
Who we share it with
We share your information only with companies that help us run the shop: our website host (Hostinger), payment providers (Stripe, Klarna and PayPal), delivery companies and our shipping software (ShipStation), and Google, for website analytics and advertising measurement if you accept cookies. Some of these providers process data outside the UK. Where they do, they use legal safeguards such as UK-approved contract terms. We never sell your personal information.
Cookies
We use essential cookies to run the website, such as keeping items in your basket. With your consent, we also use analytics and advertising cookies from Google to understand how visitors use our site and to measure our adverts. You can accept or reject these when you first visit, and change your choice at any time using the “Cookie settings” link at the bottom of every page.
How long we keep it
We keep order records for 6 years after the end of the financial year they relate to, as required for tax purposes. We keep messages for as long as needed to deal with your enquiry. If you have an account, we keep it until you ask us to close it.
Your rights
You have the right to ask for a copy of your personal information, to have it corrected or deleted, to object to or restrict how we use it, to ask us to transfer it, and to withdraw your consent at any time. To make a request, email hello@thebelleimpression.com. We’ll reply within one month.
If you’re unhappy with how we’ve handled your information, please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page. Last updated: 9 November 2026.